Volunteer FAQs

​How are credits tracked?
We receive a list from the event organizers (internal and external) with all the names of the people who volunteer for LLSCs. Sheena and Mandy then match the parents' names to their athletes to award credits. 

What if someone volunteers for our family? 
If you have someone other than yourselves volunteer for your family, please email us ([email protected]) to let us know who it was and for which event. That way Sheena and Mandy will know who to put the credits towards! 

How do I view our credits to date?
You will find the same link at the bottom of the weekly volunteer update in this newsfeed. We will do our best to update the tracking spreadsheet in a timely manner.  Please remember we are volunteers.

What if I notice discrepancies with my credits?
Please email Sheena and Mandy at [email protected] with the details so we can make any necessary corrections!  

I have enough credits but it still shows I have not met my annual commitment?
In addition to the number of credits you must earn you must also complete at least one financial and one community commitment. 

What if I get charged my Volunteer Bond and I feel I met my commitment?
It is your responsibility to ensure your family's credit tracking is accurate by May 1, 2025 otherwise you will be charged an admin fee when we refund the bond.

Mandy Long & Sheena Johnson

Volunteer Coordinators, Lake Louise Ski Clubs