Access to Ski Club Pro & Club Communication

Many of you have been introduced to our new registration and communication platform through the registration process. This article is to provide instructions on how to make sure all your required family members have access to Ski Club Pro and receive club communications this season.

In many cases only one parent/guardian per family has been added. This means you may be your only family member receiving this email. We need contact information for both parents/guardians. Ski Club Pro is where we will look for contact information when needed at the hill so in addition to making sure you have both parent/guardians listed and we need your contact number to be your mobile phone number.

Adding Family Members

An account was automatically created for the members you added to your household when you initially set up your account. To access these accounts they use the email address you provided for them and then hit forget password from the main login page.

To add missing family members:

1. From the Dashboard, click on Household

2. Below the existing household members there is an button to add a new members

Adding Youth Email Addresses for Older Athletes

If you added their email address when you set up your household originally, they can follow the steps above. If not, the steps are as follows:

1. From the Dashboard click on Household,

2. From Household, click on the athletes whose email address needs to be updated. Change their preferred contact email and hit save,

3. Then open My Account from the account icon in the top righthand corner, then select your athletes names from that list.

4. Next click on change password. On this screen you will have the ability to update both the email address as well as enter a desired password for their account.

Still Not Receiving Club Communications?

1. Check your junk mail

2. Check your profile in your household. There are 2 options:

   1. Private - checking these will hide your email address and phone number from your athletes’ teammates (staff still has access)

   2. Agreement to receive club communications via email and SMS - if these are not checked, you will NOT receive any communications shared via email or SMS (via Ski Club Pro) from any club staff.

3. For the newsfeed email you can subscribe on our website (you can find it in the footer below this article). The newsfeed emails are only going to email addresses that were originally provided in Ski Club Pro. If you add a family member there, please also subscribe them to the newsfeed.

4. No longer wish to receive our Newsfeed emails? You can unsubscribe using the button at the bottom of every newsfeed email.